THE TRIAD OF ORGANIZATIONAL SUSTAINABLE SUCCESS: EMOTIONAL INTELLIGENCE, TACIT KNOWLEDGE SHARING, AND PSYCHOLOGICAL SAFETY USING STRUCTURAL EQUATION MODELLING (Book Chapter)

Abstract

The purpose of this study is to clarify the collective influence of psychological safety (PS), tacit knowledge sharing, and emotional intelligence (EI) on long-term success in organizational settings. Data was gathered from 311 employees employed in high-tech knowledge-intensive firms based in India and underwent analysis utilizing structural equation modelling alongside bootstrapping techniques. The results of our study indicate that emotional intelligence plays a notable role in bolstering tacit knowledge-sharing behaviors among employees, with psychological safety serving as a partial mediator in the correlation between emotional intelligence and tacit knowledge-sharing. These findings highlight how crucial it is to develop emotional intelligence skills and encourage the sharing of tacit knowledge.